I am mystified how so many people have had great experiences with this company. I submitted 2 on line requests and got emails both times saying they were "trying to call me" but I never got a call. Got texts asking when I could speak and I always answered them. I called them several times, held up to 5 min. Never got a live person. I even asked for an email quote for my itinerary and never got one. I bought my ticket elsewhere.
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