We requested a business plan with a set deadline. Instead, they only copied and pasted information without any logical flow, using irrelevant numbers from other markets. Unsurprisingly, the job was not completed by the deadline. After raising concerns and pointing out all the errors, I sought to speak with a supervisor, but my issues were ignored. I feel like my money was wasted (3899aed). They reached out a year later, asking if I needed additional services, completely disregarding my significant complaint from the previous year. A very disappointing experience.
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