We requested a business plan with a specific deadline. Instead, they simply copied and pasted information without any logical structure, using irrelevant data from other markets. Naturally, the job was not completed by the deadline. I raised my concerns, pointing out all the errors, and asked to speak with a supervisor or manager, but my issues were ignored. I feel like I wasted my money (3899 AED). A year later, they reached out to inquire if I needed additional services, completely overlooking my significant complaint from the previous year. Very unsatisfactory experience.
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