It’s been more than 8 weeks and no sight of the reformer (with tower). I contacted the company and being told it is already in the UK customs. Yeah, right. No proof of that. No updates whatsoever. But the worst is I was send an email by god knows who (not the company itself) to organise a fork lift so that it can be unloaded!!!! I’m literally speechless and totally shocked. I’m buying this machine to keep in shape whilst living with/fighting a very rare cancer. When in shock I emailed the company to tell them about this email (which by the way resembled a scam) and ask if it was a bad joke, I was told I just needed 3-4 friends to unload it. I am in total disbelief. Who do they use as couriers? Is this even legal to ask a customer to unload from a lorry. I’m now terrified and this is causing me stress. So much money (over £1700) at risk. If I don’t have anyone (live on my own) I won’t be able to accept the delivery. What a total disaster.
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