The product is effective and works great when it is not falling apart. The bolts have fallen out over ten times at different points on the structure in the less than a year we have owned it. It has failed at the seat locking mechanism 3 times, at all FOUR BOTTOM STRUCTURE BOLTS AND ONCE AT THE UPPER STRUCTURE NUT AND BOLT. This causes a terrible situation where my wife has fallen several times and lost mobility without her walker many more as a result of the poor workmanship/design related to these fasteners. It is very disappointing that such a well designed product does not have the final requirements to be a top notch functional item for the market. We love the design, but can not tolerate the poor workmanship.
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byACRE is a Danish producer of stylish, modern rollators. Designed for an active life. Carbon Ultralight & Scandinavian Butler.
