I regret to share my disappointing experience with By Malina. Both the product quality and customer service have left me unsatisfied.I purchased a 265 Euro skirt, only to find that it had a low product quality and an ill-fitting design. Consequently, I decided to return the item.However, my frustration escalated when I discovered that I did not receive a full refund, with a deduction of 10 Euros for a missing button. It appears perplexing to justify a 10 Euro charge for a missing button on a product manufactured in China. Moreover, the recurring issues of buttons falling off after shipment or being inadequately sewn onto the skirt raise concerns about the brand's overall quality control process.
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