I initially ordered a Mission 4 launcher. Unfortunately I came to find out that the launcher was out of stock and there was no expected date of restock. I requested a refund and after reviewing the return/refund policy with customer service, I was quickly refunded. I then used the funds to purchase a TCR - which was in stock - and received it sooner than projected. I was impressed with the quality of that launcher and I appreciate the peace of mind it gives me for my safety.I appreciate how quickly customer service has responded to inquiries and worked through issues. I would definitely work with Byrna in the future and will keep an eye on their products.
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Byrna's Mission is to provide civilians, law enforcement officers, and security professionals with a safe, reliable, and effective non-lethal alternative to traditional firearms that will allow Byrna's customers to protect and defend themselves, their families, and their communities without the need to resort to deadly force.
