I received a letter recently about a £287.99 debt from a debt collector agency over a free trial I cancelled as to not get charged after it was over because I did not use your website. There was no prior contact about it I have looked at every email I have from you during the time period they told me which was completely wrong as there was 0 in that period. There were some from late last year which consist of "new match" and "1 month free premium" and I'd like to know what's going on as this seems like you're trying to squeeze money I have no way of getting out of my pocket over a website I used for 2 days and cancelled any subscription to. If the subscription was not cancelled id like to inform you that your website doesn't work as I very clearly remember cancelling that membership as I've done this with a couple of sites trying to see what each were like and I cancelled every free trial I got. Yours however seems to be the only one that has put me into debt over a cancelled membership and because of that fact and the fact I have no way to arrange that sort of money at the current time I don't think this is something I'm willing to pay. Also may I add that sending a letter to me telling me there was prior documentation sent to me and I checked all my emails all letters sent to me in and before the period and nothing is there to document the debt makes the debt seem unfair as I have been promised there was documents sent to me either via email or physical letter
Claim your business profile now and gain access to all features and respond to customer reviews.