Used service for a month , cancelled via PayPal service .No option to cancel online and stated to write ! Have wrote, but as offline there is zero proof .Had one debt collection letter for over £200 even though I used for a one month and actually cancelled my renewal within the 14 days .First debt company was in Germany . Wrote explaining situation and cancel proof via PayPal screen shot . The held and stopped the recovery .Have just received a letter today stating I have to pay over £200+ within 4 days. No prior warning as required by UK law from the new collection .Have included trading stands within the first debt collection email . Fact my personal details have been passed outside the UK, how do I know if UK GDRP laws have been broken ? Fact of the matter I'm being charged over £200 for using the site for one month . Will contact debt agency , again based in Germany and hand proof I cancelled my subscription service, not as stated I didn't pay for a service I did not use . I hope the fact this review will be seen by potential clients of yours to avoid and stay away . I recommend you implement simple online cancellation like all other apps and company's used in the UK and Europe regions . Invoice GB-2025-06-17-259561058-CDATE-DN Will be attaching this review to trading standards . Along with all other horror stories on here . **To customer service , you have not answered my query above . You also failed to acknowledge in 2024 the only way to cancel service was to hand write a letter .Please be aware that your reply and Trust pilot score are seen by hundreds .Can you confirm firstly my account is closed.Secondly can you confirm i paid for my single monthly use and then cancelled payment and did not use your website .Thirdly can you confirm status of sending debt collection letters , that break UK laws and using a company outside of the UK.I have confirmation from first debt collection company that case was dropped as i provided proof Lastly , I have not received ANY communications from you after your reply nor before hand !
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