Unsubscription next to impossibleI took up the free introductory membership out of curiosity, and wasn't interested.I forgot to unsubscribe until I got a bill. I then emailed to unsubscribe, and they replied that they would not accept an email subscription; it had to be an attachment to the email containing my name and subscription email address. An absolute farce, considering I'd put that information in the email.I doubt that this is legal. However I printed the email I had sent to pdf, and sent it to them again as an attachment, as per their requirements.I have now cancelled the direct debit. I expect they will demand more money, claiming I haver failed to unsubscribe correctly; but I will at least have the emails to prove that I did inform them that I wished to unsubscribe.
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