Awful experience. I returned an unused item and was told I had to pay the return shipping which was no problem. They then made me pay an additional shipping fee for no reason. Therefore I returned 1 small newborn outfit and had to pay a $4.45 shipping fee then another $5.70 “fee”. I reached out to customer support so they would refund the additional fee but they said they would not without giving any reasoning. Very shady practice and not transparent to their customers. They could have had a new customer but lost one over a few dollars which will eventually put them out of business unless they change they process. We have notified all of our pregnant friends out there as well so they are not taken advantage of by this company.
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The baby boutique you've been looking for! Shop our HUGE selection of stylish baby bedding sets, accessories, big kid duvet covers, and baby & toddler apparel.
