Neglected to tell me to be in the house, so disconnected my gas and left it that way overnight. The team digging up the road left it half-dug up all Friday and haven't disconnected anyone's gas. I was promised an engineer would call me and arrive between 1100 and 1500, and they haven't done either. Then left me endlessly on hold on the phone. House is freezing and can't cook.
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At Cadent our job is to connect customers to the gas they use – whether its homes, factories, shops or businesses.
