Cadent gas are now looking to make a lot of money from anyone who added an extension to their home. I was told they are going to charge you around £800 to move your meter.In around 1997 I moved into my current home. Divorced woman with 2 children. In 2025, Cadent gas told me, unless I moved my gas meter, they would cut off my supply, and charge me around £1742 for the honour. IT IS CALLED A BUILD OVER So a meeting was set up, with Tony from Rugeley, their electrician supervisor. My son, a gas engineer attended. Tony said it needed to be moved, so we agreed. It was moved, in June 2025. Then their sub contractors Daneways came and parked on my drive with a very large vehicle, too large for a standard drive, 40 tonne i think. Sunk it, then used a grab to remove waste, further damaging my 3 yr old driveway. Eventually, after a lot of stressful conversation, Cadent gas said they would reinstate my driveway. This took place finally months later. The result. On fixing it, there is a minimum of 200 + blocks being faulty uneven, or damaged. And that is the minimum. I still have an area that appears sunken. My driveway was perfect. I was told ' you won't know the difference' after we finish. It will look perfect. My driveway, was perfect. Now it depreciates from the house resale value. It requires relaying. But cadent gas state, it is under a 2 year warranty. So if I am unhappy, I can use that. Who lays a driveway that requires so much relaying at completion ? Apparently cadent gas are happy with this, and refuse to put it right. Their advice to me is, take it up with the ombudsman. They didnt even install the earth bonding correctly,.and moved the meter twice. It has been the year from hell. And Cadent gas have been the cause of that. I have been fighting this since July 1st. My health has been severely effected, due to stress. Every day, I look at my drive and see what i fought for 3 yrs ago as someone ripped off by another contractor, who took my £1500 deposit and ran..Cadent gas are just as bad. If not worse.They have left me with a driveway that I would NEVER PAY FOR. It wouldn't stand up to any checks. They change their website to state "building over a gas supply is illegal" and back again. Maybe because they are coming after you next! I msgd Steve Fraser, the Ceo. So i have been dealing with Amie More. Head of his complaints teamYou cannot go any higher. So this is Cadents final words. COMPLAIN TO THE OMBUDSMAN !.
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