Very unprofessional company with very rude employees. Also very poor customer response to complaints, dismissing complaint without any real investigation or explanation! Extremely rude, discriminatory and aggressive Cadent employee entered my property without identifying himself or providing any kind of ID when requested to do so! He was extremely rude throughout the time he was in my property for no reason whatsoever, muttering and making comments as he walked through the house with no provocation or any conversation. Had to be asked to leave property as refused to simply move a couple of items to access meter! After this he was asked to leave the property as his behaviour was totally unprofessional/discriminatory in nature. He threatened to leave property without a gas supply as he was leaving and displayed aggressive/threatening behaviour when challenged as why he was behaving in that manner! Avoid this company at all costs and if you value your safety or sanity!
Claim your business profile now and gain access to all features and respond to customer reviews.
At Cadent our job is to connect customers to the gas they use – whether its homes, factories, shops or businesses.