Brilliant experience. We called because we smelled gas, the lady on the phone explained us how to close the gas while we waited for the engineer to check. He arrived in less than an hour, did a thorough check, was very polite and respectful of the property (even took off his shoes before stepping on the rug). He reassured us that there was no leak in our home (as it turned out, there was one at the neighbour's house, hence the smell) and told us to always call them if in doubt.
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At Cadent our job is to connect customers to the gas they use – whether its homes, factories, shops or businesses.
