British Gas called Cadent in June who said they needed to move a box from under a side porch that has been there 40 years and was fitted there by British Gas but was dangerous.I’m a pensioner and they waited to send me a letter in December saying they will cut me off 6 days before Christmas giving me a bill for £700, nice enough to say I have no choice and can pay monthly £30 a month out my pension no choice at all. Disgusting service to a pensioner
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At Cadent our job is to connect customers to the gas they use – whether its homes, factories, shops or businesses.