Presently replacing pipes CH43Ahead of their arrival we were supplied with a leaflet of what to expect.None of the promises were adhered to (2 days written notice when access required - only happened once note through the door 12 hours before and they failed to turn up, the rest of the time they knocked in the hope that you were in).Total lack of courtesy to residents, walking mud in, holding conversations with each other after you had answered the door and expecting you to stand there until you were ready.Leaflets indicate that they expect you to take holidays to ensure they can access your property!When they say they will return in 15 mins, - add a few hours.A very young team of employees from the north easr - lacking a mature team leader.no professional pride whatsoever,
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