Do not let them work on your property. They do not know how reinstate to an adequate standard. After renewing new pipe in the pavement and to my property,which went well , they then proceeded to make a mess of my drive and property. None of the reinstatement team know what they are doing , from using sharp sand instead of compacted hardcore under a section of shingle drive to using 50 mm of concrete on the crossover to my block paved drive, which they have disturbed and covered in concrete as well as splashing concrete on my car when they were doing itThis has now obviously cracked , but after complaining to Tasha the liaison officer, who actually does nothing, I went onto the complaints team.Georgina was handling my complaint but phone call after phone call I was just palmed off every time. I was then told after inspection that the job was completed to highways standard. I asked when this inspection was done and after telling them I have a ring doorbell covering the whole of my drive they back tracked and obviously couldn’t give me a time and date. The workmanship,lack of respect to people’s property and lies this company palms you off with is disgraceful and looking at the other reviews I m not the only one feeling this way. I ve given up with this company and having to resolve at my own expense. Again DO NOT LET CADENT WORK ON YOUR PROPERTY
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