I emailed Cadent "Customer Care" for clarification after receiving a letter that was ambiguous (to say the least).No reply so sent a reminder after 2 weeks.Another two weeks later and still no reply.I checked the email address I used with the one on their letter .. and, yes, they are the same.
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At Cadent our job is to connect customers to the gas they use – whether its homes, factories, shops or businesses.