I was charged £848 even though we moved the meter nearer the road, my builder dug the trench and repaired after the gas was reconnected, no disruption to public pathway or road. I complained as i did not feel this was value for money but was told this was the max discount. To add insult... 3 weeks after the works was completed i received a Royal Mail card through my door to pay £8 for postage the sender hadn't covered, thinking it was a sample I had requested, i paid, only to get a box of chocs and a couple of small packs of biscuits from Cadent... ????? What a cheek!
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At Cadent our job is to connect customers to the gas they use – whether its homes, factories, shops or businesses.
