Cadents surveyor on inspecting the site suggested I arrange the excavation and reinstatement of the trench due to a 2 foot deep 16 inch wide reinforced concrete strip that was in the way. He said I would receive a significant refund if I did so. I only wish I had waited for the grand total of £47.52 refund before commencing digging. It would have been left as part of the job. I can’t fault the 2 separate sub contractors who connected the new pipework pre and post new meter box, but at £360 per hour, which they will see very little of, I find extortionate. My job was allocated 2 days but was completed by midday on day 1. If Cadent were a company who had competition they would no longer be operating. Reference: 33291478
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At Cadent our job is to connect customers to the gas they use – whether its homes, factories, shops or businesses.
