We had a gas leak outside our house after Severn trent came to replace a water line.. cadent came and tried to resolve the issue but after working all day on it the issue couldn’t be resolved and they had to cap our gas off.. the engineers were very knowledgeable and kept us updated all day. They gave us food vouchers to order food in which I thought was a nice touch.. the following day they were back first thing and installed a new gas pipe to the house, they didn’t stop work again all day.. eventually we were reinstated and people came to re-lay our Slabs and tarmac the pavement quickly afterwards. It all ran like clockwork.. a couple of days later we received a parcel from cadent and there was a hamper inside with some really nice biscuits and cake. Really impressive and the reason I just had to write a review. They went above and beyond and the engineers were a credit to your company.
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At Cadent our job is to connect customers to the gas they use – whether its homes, factories, shops or businesses.
