cadentgas.com

3.3
3.3 Based on 520 reviews

At Cadent our job is to connect customers to the gas they use – whether its homes, factories, shops or businesses....

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Flint Baker
Day 10 no gas - no work being done by Cadent

Hi,I had just had my boiler repaired after a week of no hot water or heating then a Cadent worker knocked on my door the following day. He said there had been a report of a gas leak and the pipe work he was working on outside crumbled in his hand. Therefore capped my gas and the 2 flats above on 24/02/2023 at approx 2pm. I’m writing this as now day 10 of no gas so no hot water/heating/cooking. Cadent have been out twice only and a contractor a couple of times to fill in the hole. My landlord Richmond Housing Partnership have also tried to call them only to be told they would have to wait for a call back from the ‘Risers Team’? It’s minus temperatures over next 2 days. I’ve tried a cold shower and now have a cold and chest cough.How long are people expected to go? I only got a letter on the post from Cadent Saturday 04/03/23 saying work due to commence 03/03/23 - no one was doing work then accept a contractor filling in the hole they dug. No pipe work done on the risers so no gas still. It’s very very upsetting

2
Date of experience: Mar 06, 2023

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Business Details

  • At Cadent our job is to connect customers to the gas they use – whether its homes, factories, shops or businesses.

  • language https://cadentgas.com

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