Cadent is the Gas company contracted to do replacement Pipework to domestic housing to Meters in Hertfordshire. I filled in a complaint this morning on their website and also called them shortly afterwards. The very poor workmanship resulted in them rupturing the incoming mains cold water which has now leaked into my store room and damged my storage boxes containg tech and electronics and wasted one hour of my time this morning removing my goods still waiting to be packed away. They also failed to put the wall bracket on and together with the cold water valve handle just chucked it to the side. They didn't even bother cleaning up after themselves including leaving mud on my front door. The one I spoke to in their complaints department said I must call a plumber and fix it at my expense and then bill them. This is utterly digusting and not acceptable trash to employ to do this work on Council's part. Other than the back hander Tory corruption this lot must cease work and be retrained or replaced. They haven't even bothered to come and see the mess for themselves or made any courtesy call to show any comittment to the damages on my property in any way whatsoever today now 5pm.24/02/23 - In response to the reply you already have my name so all you need do is search for the 2 forms I filled in yesterday. If this is a delayed upload on your part then the matter has already been addressed by a few of the departments already resulting in some clueless as to what the report was for but as everyone knows it's designed to muddy the water some more. Well done. We will get there eventually.
Claim your business profile now and gain access to all features and respond to customer reviews.
At Cadent our job is to connect customers to the gas they use – whether its homes, factories, shops or businesses.
