Cadent moved my gas meter and now I cannot turn off my water due to them putting the gas meter up against my water stop tap. Told their supervisor and he said that it's doubtful if they will move the gas meter, despite me not being able to turn off my water in an emergency or if I require any work done to the taps or boiler. I phoned my plumber and he couldn't believe what they had done, plumber cannot even fit another stop tap as he cannot get access to the water pipe. They also took half of my kitchen cupboards apart so they could get better access to the old gas meter and they haven't put the cupboard back properly, when I open the cupboard, the whole frame of the cupboard moves, so called professionals.I'm wheelchair bound too so I rely on things being accessible.I phoned Cadent and they won't help, I'm really annoyed and disappointed with Cadent.
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At Cadent our job is to connect customers to the gas they use – whether its homes, factories, shops or businesses.