Cadent employee disconnected my gas cooker saying I had a gas leak which was untrue......smashed the tiles at the back of my cooker and walked away. I made a complaint and another cadent employee came to fix the tiles (bear in mind it was all my own tiles and grout) I have received no apology from the cadent guy who caused all this first. He never even wrote a report on the visit he made to my home......NO paper work at all......so discussed with cadent as they have left me with no gas......this happened in July 2022.......awful and abrupt was the cadent employee that visited my home.I cannot live at my home because of this man whom made me feel very uncomfortable and he was very rude and intimidating toward myself
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At Cadent our job is to connect customers to the gas they use – whether its homes, factories, shops or businesses.
