I have called Cadent to highlight my issue but I want other people to be aware. On Sunday we had Cadent called out to our property by the fire service on our behalf for a potential carbon monoxide leak. I was unfortunately out, and my 38 week pregnant fiance was at home by herself when Cadent arrived. The person was disgusting towards her from the minute he arrived to the minute he left. Above all else, he misreported what work he had done, and why, and simply cut off our gas and left. He left behind no hot plate, or anything else to support us whilst our gas was off, and we later realised that this is common practice. This particular engineer should be ashamed of how he has behaved, and I sincerely do hope that Cadent do what they promised and handle this properly internally, as I would not wish the way he behaved to my fiance on anyone else.
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