Worst company I've ever dealt with in over 40 years. Blocked a major road in our town for a week (despite engineers only being on site for 1 day) with temporary traffic lights that caused miles of tailbacks in all directions (nearly 2 hours of queuing to get through a road that normally takes seconds to navigate). Not only was it completely unnecessary to block it for that long due to the length of time taken to fix the problem, but even worse they could have completed all works on the side road without ever touching the main road. Rang up to complain, was on hold for over an hour, then they immediately hung up on me. Beginning to suspect the entire company has 3 brain cells to rub together. Tried again, eventually got through, and by their own admission they had completed all works nearly a day before the lights were removed. They tried to blame the council, but then confirmed it was their own Traffic Management department who are so incompetent (and completely careless of the pain they cause to the public) that they are unable to organise 2 of their own teams to coordinate. Even more impressive, they then confirmed that the team due to remove the traffic lights had taken so long to get there, that they were now stuck in the enormous queue that they had caused by not being there when the work had ended.They admitted they had taken thousands of complaints this week as a result of this one tiny problem - that's thousands and thousands of people seriously inconvenienced all because this company has no leadership, no organisation, no intelligent thought and worst all no regard whatsoever for the people that suffer as a result of their incompetence. I'd be thoroughly ashamed to work for this company.
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