cadentgas.com

3.3
3.3 Based on 520 reviews

At Cadent our job is to connect customers to the gas they use – whether its homes, factories, shops or businesses....

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BP15
Absolutely shocking

Absolutely shocking, turned my gas off after entering my communal building whilst I was at work, I came home and had no gas. I assumed this would be turned back on after the works outside were completed but after a week still no gas. Called up on a Saturday after having to get their number from national gas emergency phoneline to be told an engineer would be out later. Engineer informs me that meter has to be moved outside and this won't happen until next week, she then gave me a "sorry we missed you" leaflet that should have been left for me when this all started. Now I still have no gas until at least next week and no doubt will have to request my own time off work to be present when they do eventually do it. Absolutely terrible and could have all been avoided had they bothered to leave the contact information leaflet.

1
Date of experience: Nov 12, 2022

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Business Details

  • At Cadent our job is to connect customers to the gas they use – whether its homes, factories, shops or businesses.

  • language https://cadentgas.com

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