5 BG engineers visited and couldn't fix boiler under the homecare scheme. Turned out the boiler was leaking gas they sent Cadent and we were condemned at 0600 on 16/10. Sales guy visited on 18/10 to sell new boiler which was agreed with an instillation of a few days to 2 weeks. Neighbours carbon monoxide testers went off, I was already condemned BG contacted Cadent again. Cadent guy tried to barge into the house at 2100 on 20/10 - refused to show ID or any time of paperwork - Cadent then contacted the Police. The police demanded entrance to find that the boiler was condemned and not operational After signing new boiler not until 18/11 - 5 weeks no hot water and no heating.I responded to Cadent's request, advised they would review and have an investigatory call with me. They tried when I was driving and unable to speak. Then emailed to advise the case had been closed.
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