I can't praise Cadent's guys enough. They were called by my boiler engineer who identified an issue with the gas pressure coming into my house. Within less than an hour, a chap arrived to test the system and, having identified the problem, explained what would happen next. The emergency team then arrived soon after to locate the specific area and work out a plan of action. As my gas needs to be kept off until tomorrow morning when the work will be carried out (it involves digging up outside and installing new copper pipes) I was left with heaters, a hot plate and vouchers for food. Every single employee (I think I met 5 in total!) was courteous, polite and informative. I have no doubt the work will be carried out on time and with minimum disruption tomorrow. Cadent, your engineers are an absolute asset to you.
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At Cadent our job is to connect customers to the gas they use – whether its homes, factories, shops or businesses.
