Gas pipes were being renewed in a cul de sac behind our property, the pipes for this road run under an alleyway adjacent to our property. Whilst we expected some disruption we did not expect ours and our families health and safety to be put at risk and our property damaged. Various barriers that were put round their excavations were blown onto our drive as they had not been secured properly, thus endangering our 6 & 3 year old grandchildren and ourselves and our cars and visiting cars. Our drive has been damaged by the excavations. We have made a complaint to the company which hasn’t even been acknowledged- disgraceful. My next point of contact will be the health and safety executive as this company’s duty of care to its customers is certainly lacking. After that if necessary we shall be going down the legal route to resolve this terrible customer service from this awful company
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