We had a redundant gas pipe in our garden DE55 that turned out to still be live. The first response team and engineers Max, Jamie and the others have been absolutely fantastic so polite, friendly and kept us informed of what was happening all the time. They were very respectful of our property and did their absolute best to keep the disruption to a minimum. We couldn't get on our drive because the pavement had to be dug up, the engineers finished yesterday and to my delight another team turned up this morning and filled the holes in and told us the tarmac will be done later today. The teams that have been to our house are a credit to Cadent they really went the extra mile to make things as easy as possible for us and we appreciated it very much.
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At Cadent our job is to connect customers to the gas they use – whether its homes, factories, shops or businesses.
