Balfour Beatty were the engineers sub-contracted by Cadent to replace the gas supply pipes in my street with plastic. I was given pre warning of the event, the time was tied to a 3-day slot, told their would be someslight inconvenience but nothing major. so far so good.My house is sited on the corner of 2 roads, so there is a fairly large area of pavement at the side, the first thing they did was to dump one of their large personnel units on this space along with all the barriers, road & pavement signs, walkboards that were needed for the total job. The large & smallbore piping was coiled up & stored along the side of my garden wall & across the pavement and half the grass verge, When asked how long it would be there the foreman (I think) said 'not long, maybe a week', as they started at the other end of the road this turned out to be 3-weeks.They seemed to move off to other areas for a while then the job would flare up again, I think they were being pressurised into completing against a time, they really worked hard when they were here.A huge load of excavated soil was dumped on the verge at the front of the house obscuring the gate entrance, complained about it & one bloke & a truck shifted it in about 2 hours, but the verge was left a real mess.Eventually our pipe was run and the show moved on, the only problem was that the fitter had botched the connection at the house wall & the gas was spewing out at the elbow. This was only noticed by my daughter from inside the house where the gas had found it's way in through an open door. 'Phoned it in on a gas leaks number, a guy from Cadent showed up , his only comment was 'a bit heavy handed' he fixed the leak but it still looks very temporary to me. Could have been nasty.They finally pulled out leaving the verge & pavement in a bad state, builder's rubble , dead grass, tyre marks, pipe offcuts everywhere. We found a Balfour Beatty complaints line (0161 7031110) they promised to report it to site manager, fix up over the weekend blah blah blah. Taking the p*** .
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