I represent Derrington Village Hall we made a contract with Cadent to install a New gas supply we agreed the price before Christmas 2020 and paid in full on 6th Jan 2021 we had an installation date of 25th Feb 2021in the event men turned up on the 26th after 1pm they informed me they could not proceed with the work as the paperwork was incorrect, they then returned a month later with exactly the same incorrect permit to dig as the first visit, they eventually carried out the works on Friday 28th March. My poor review is directed at the organisation of the work not the men carryong it out. I feel we should be compensated for the shambles and delays to our other contractors who we had to rescedule because of Cadents poor office organisation.
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