My gas supply was disconnected today Job number 3004210048After speaking to British Gas they verified that only my gas Fire should have been disconnected not the whole suppl. British Gas came to the rescue and caped my gas fire until I get it repaired on the 10 November and reconnected my gas supply.I did tell them that my partner who is over 60 years old was coming home after having open heart surgery and I needed a warm home to come home too. The form was was completed incorrectly saying there was smell of gas when this was incorrect, Very disappointed with the Cadent operative who insisted it was policy to disconnect my gas supply for a gas fire. I would like to give no Stars if it were possible!
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At Cadent our job is to connect customers to the gas they use – whether its homes, factories, shops or businesses.
