Absolutely fuming and disgusted. I was quoted around £1400 for a re-lay of a pipe that we thought was steel going under my property and a meter move. This took into account the road being dug up, my land, traffic lights, a relay of the pipe which would have been over 20m and the meter move. In the end I didn't need a re-lay as the said pipe was plastic and not steel. So the engineers worked only 3 hours to move the meter and install 2 meters of pipe to the meter opposing to the 5 days that was originally planned. When I asked for a partial refund as no re-lay of piping, no digging, no traffic lights etc were needed as only the meter was moved they are suggesting that the original quote was justified by the work carried out. I'm sure it doesnt cost around £1400 to move a meter from the inside wall onto the outside and install 2 meters of piping. I believe I am well and truly being taken for a ride.
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