Came to repair a low pressure at the meter. Unfortunately as the meter was inside the property they refused to fit a new meter in current position which was fair enough, but having run the internal pipework ourselves to the agreed new meter position a new gas meter hasn't been installed 8 days after disconnection. This has meant a house with 7 separate households having no access to gas for 8 days without any contact about what is happening which is unacceptable
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At Cadent our job is to connect customers to the gas they use – whether its homes, factories, shops or businesses.
