If you've faced issues with this service like I did, I urge you to file complaints with both the state attorney general and the relevant authorities. Complaining to the Better Business Bureau is unlikely to yield any results. I could elaborate extensively on my negative experience, but I'll keep it brief: this service feels like a scam. - According to the owner, there's no guarantee of any results. You might subscribe for a year or longer without receiving any matches. Don't expect a refund afterward. The owner emphasizes that this is a subscription-based service, not results-oriented.
- The company takes no responsibility for the lack of outcomes.
- If you ask for a refund at the end of your term, communication will likely stop after a few emails.
- This is a poorly managed service, and the owner seems aware of the limits of accountability.
- Communication is severely lacking. Most updates from your matchmaker will require you to reach out first. I had a matchmaker go missing in October 2024, and it took weeks for me to get a new one after contacting the support team.
- The matchmakers appear to be young and inexperienced.
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