callawayapparel.com

3.4
3.4 Based on 48 reviews

...

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Gary Brooks
Misleading website

Beware. Website states two different limits for overnight shipping purchases. On the terms: ThursdayOn the checkout page when you select the overnight method: FridayI placed my order on a Thursday sin I saw the limit for next day shipping said Friday. To my surprise the shipment is about 6days late. When asking for a refund of ONLY the shipping costs Callaway is online support was not helpful, did not accept their mistake and refused to give a solution.I feel like I was mislead. Have been a customer of the brand for years and I really like their products. However it is sad to see how in these technology days customer support for most brands is decaying incredibly.I will return the products once I receive them and probably won’t buy more Callaway for a long time or until I see I can trust them again.Sad that companies prefer to lose customers over less than $25.1/5 stars for now.

1
Date of experience: Oct 10, 2024

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