I strongly advise against purchasing from Callaway Pre-Owned Golf.This company repeatedly advertises items as in stock, accepts payment, and then takes over a week to inform customers that products are suddenly unavailable due to “warehouse misinformation.” This happened to me multiple times, across different purchases, and shows a serious lack of inventory control and internal communication.Shipping updates were consistently delayed or nonexistent. In more than one case, part of an order shipped while the rest was quietly canceled days later. Customers should not have to wait a week or more just to learn that items they already paid for never actually existed.Because of these ongoing issues, I ultimately returned all items. The returns were shipped using the company’s own UPS labels, with RMA numbers clearly marked on the outside of the boxes and included inside the packages. Despite doing everything correctly, I have now waited over 8 business days with absolutely zero updates regarding receipt of the returns or processing of refunds.To make matters worse, I used Affirm for the purchases. Due to Callaway Pre-Owned’s repeated mistakes, I was forced to open multiple financing accounts for orders that were never fully fulfilled, creating unnecessary financial exposure and administrative headaches that could have been easily avoided with competent order management.The lack of communication, accountability, and urgency to resolve their own errors is unacceptable for a company of this size. If you value transparency, timely fulfillment, and basic customer service, look elsewhere.Until these systemic issues are addressed, I cannot recommend Callaway Pre-Owned Golf to anyone.
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