Ordered a new club almost a week ago for next day delivery (additional 9.95 charge). Taken my money and have said via email that they have had a full system outage on their side preventing orders being sent (however not payments and money to be taken). Appreciate companies have issues but the communication has been very poor.Says on their website to expect delays of 2-3 days but it has been beyond this now and have still not received any update of where my order is. Called the call centre today at 3pm and was closed (hours are 8-5pm Monday to Friday) so not sure what has gone on there. If you are considering ordering, please approach with caution and possibly consider other outlets if prices are similar.
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