I am disappointed about the shipping services and return policy experienced in my order. When I made the order I selected the 2 days delivery services and wrote my PR address. I was charged $39 for shipping. However, the clubs arrived 8 days later. I wrote customer services and the answer was that delay was bevausevit was a ground shipping. Ground shipping to Puerto Rico???? $39 for ground services. Anyway this was not the only problem, the clibs I received were not in good conditions as advertised, many marks and bad grips. When I tried to returned I got the RMA number but after bought the UPS label my irder was cancelled because it doesnt applied to Puerto Rico. (PR is a usa territory and not a international country). So i should have to expend $62 more to return the clubs. In summary i paid $39 for “ground shipping” and have toKeep the unwanted clubs because UPS label solicitation was rejected. In the below disclosure in callaway page do you see any warning that ups label doesnt apply to Puerto Rico orders???Need a Return Shipping Label?Add this UPS Return Shipping Label to your order for only $4.99 and we'll email you a return label. Returning products or sending us your Trade-In clubs has never been easier.
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The Official Source for Certified Pre-Owned Callaway Golf Products: Callaway Drivers, Irons, Woods, Hybrids, Wedges, Putters at Callaway Golf Pre-Owned
