I purchased a 6-month subscription from Callbell. Initially, I paid $256 for 3 operators and a Telegram bot. Later, I needed to integrate Instagram, so I paid an additional $125.For the first week, Instagram messages were coming in, and I was able to respond. However, after that, messages completely stopped. I contacted Callbell support, and they said they had forwarded my issue to their developers. After 2-3 days, they told me to reconnect my Instagram account, which I did, but messages still didn't come through.I then subscribed to Chat2Desk, and everything worked perfectly. So, I requested a refund from Callbell for the remaining months, allowing them to keep the amount for the one month I used. They refused to refund my money.I lost my money, and I strongly advise against using this broken service. If you are considering Callbell, please stay away!
Claim your business profile now and gain access to all features and respond to customer reviews.
