We started operating with this app last August. At tge beginning everything is fine and all the connections worked. However later we decided that callbell is not the right thing we need for our businesses and we migrated to an other platform and i cancelled the subscription which is paid upfront and we cancelled everything before the next quater started. But for some reason it was not possible to remove the bank details from our details. So just after we canceled the subscription nobody contacted us from the support and also the fee for the next quarter was charged despite we cancelled the subscription and were not using the platform anymore. Which we can proof. So we told them to refund us and to reply. But nobody contacted us till now. Furthermore my wife wrote them from a new number and she got an reply immediately. So they are basically only talking to new customers and keep charging previous customers anyway. To me it feels like a scam. Because no service is being provided.
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