callofduty.com

1.6
1.6 Based on 61 reviews

Call of Duty...

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CC92
Activision support does not exist

Activision support doesn’t give one single f*** about any of you. They just care to make the appearance of a support system that just gives automated responses to cover their legal bases. Every single resource they actually have is allocated toward squeezing every last penny out of the cash cows (their customers) in their slaughterhouse. If you have any chance at a happy life, you will never buy a single Activision game or support them in any way.Subject: Complaint Against Activision for Unjust Practices and Fraudulent BansIssue: This is a formal complaint regarding Activision’s unjust banning practices and lack of support, which have impacted countless gamers. Many players have been banned without any evidence of wrongdoing, and the appeals process offers no real recourse. Activision repeatedly sends vague, pre-generated responses, essentially stating, “trust me, you cheated,” without providing any proof or proper support.Concerns:Activision relies on a flawed, automated system for banning accounts, with no transparency or explanation provided to players. Their appeals process is ineffective, automatically denying appeals within minutes without proper investigation.Many players are left in limbo, unable to access paid content or receive genuine support. Activision’s refusal to address these issues feels like a violation of consumer trust, leaving loyal customers unjustly punished and financially impacted.Complaints have been filed with other agencies, including the California Attorney General and the Better Business Bureau, but Activision has not provided adequate responses. Their support system seems designed to avoid accountability, further compounding player frustration.Request: We request the FTC investigate Activision’s practices, particularly their reliance on automated bans without due process, and their failure to provide meaningful customer support. These actions may amount to fraud, as players are being deprived of services they paid for without justification.Thank you for your attention to this matter.

1
Date of experience: Sep 24, 2024

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