Calor over charge, refuse to fill the tank full, never respond to any issue regardless of how many emails/phone calls are made. Yes customer services do answer the phone but to be told multiple times a depot manager is meant to be calling me and he never does is excruciating!
They quite literally do not care about the customer, only the cash!
The management quality is literally at a nursery school level. If I was running this company I would be embarrassed! An absolute con & a farce of an operation!
Thank you Gary for your reply. My message above is a bit misleading and I’ve amended it.
In terms of response, yes I spoke to a helpful woman who could not understand either why management still would not reply having said they would.
This is my case details
Re: Customer Number: 39656584 - Case Number: 06479677
I don’t want compensation, just for the depot manager to call me as promised.
I have already been in touch with 2 different companies to move to.
Regards
UPDATE : spoken with Gary, very decent guy and confident he will pass on my comments.
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We supply everything from a single gas bottle for your LPG heater, to regular bulk gas deliveries for our commercial, urban and rural customers.
