We have had a bulk Calor tank for 30 years without any problems. Calor then insisted fitting auto telemitry so that they could manage deliveries. The auto telemitry went wrong and we had a run out. The tank supplies a holiday cottage, and with guests present a run out is not popular. The fiasco that then ensued trying to obtain a run-out refill was completely ridiculous. After 4 days of chasing we were told our tank had been filled, but it turned out they had filled up someone elses. We were then told it was out for an evening fill up, but that never happened, and no communication from Calor. A Saturday morning call to the team gave assurance that we would get a call back and a fill up over the weekend - nothing happened. Monday chase came back with a promise of an afternoon delivery. And finally a delivery at 9pm on the Monday night with the driver advising us that we should have received a call letting us know it would be a late delivery. Absolutely unforgivable client communication and failure of their systems.
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We supply everything from a single gas bottle for your LPG heater, to regular bulk gas deliveries for our commercial, urban and rural customers.
