I signed up for the free trial. When I was underwhelmed with the product, I tried to unsubscribe in app, before the trial was over, so I would not be charged (as promised when signing up). However, I kept hitting an error when I tried to manually unsubscribe in the app so I reached out to customer service, still before the trail was up. I eventually figured out their “customer service” email “Madina” is an AI bot. They took me around in circles, asking me the same questions over and over again, even when I very clearly explained what the issue was, and provided video evidence. After a week of them wasting my time, never being put in contact with an actual human to refund me, I had to dispute the charge on my credit card. Don’t recommend.
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