I started with a 3 day trial through Apple and once that ended i got an email from Cal Ai offering 80% off. I subscribed through their link and once i was connected to the 'premium' version i noticed an 80% off promotional banner across the front of the home page where you log your food. This is bizarre considering I've paid for the app and it was still showing promotional advertising regardless of me already being a subscriber. I reached out to Cal Ai and what ensued next is insane. Firstly I realised after a few emails that I am talking to a bot that recycles the same email over and over back to you. It gave no resolution for the banner that would apparently never go away as it’s “programmed in” so i asked for a refund. It said I can't get one because i signed up through their link and not through Apple. Then suddenly my subscription disappeared off their system and even though I've been charged it wasn't registering my email or my account upon log in. 15-20 emails later back and forth with this bot that kept asking me the same stupid questions that I’ve already answered it kept saying it has sent me a new link to re-activate but of course I received ZERO emails from them. I'm giving up. I feel totally scammed , I cant get my money back and there is no way for me to access my account. Check out other peoples reviews on the App Store, total scam. Called the bank to put a stop payment.
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